There is a small number of meta-questions about knowledge management that people regularly grapple with. The most obvious is “what is knowledge management?” After that, the next most frequently asked must be “how do you measure KM success?” I have found at least 23 answers (or challenges) to that question, and there are undoubtedly more. [...]
Archive for the ‘Learning’ Category
Measuring maturity
Posted in Irrationality, KM, Knowledge, Learning, Management on 14 October 2008 | 1 Comment »
Prescriptivity and appropriateness
Posted in Knowledge, Language, Lawyering, Learning, Rationality, Tradition on 30 September 2008 | 2 Comments »
One of the links in my blogroll is to Language Log, which is home to some of the most rigorous blogging on the internet. As its name indicates, it deals with language and linguistics, but in the broadest possible sense. So its authors have taken on sex differences and biological determinism, science journalism, lolcats, and [...]
Getting better through practice
Posted in Clients, Lawyering, Learning on 8 May 2008 | 1 Comment »
Law firms, perhaps professional service firms in general, attribute significance to experience. As David Maister puts it, “clients can look for experience, expertise or efficiency.” Real expertise (as in “this is the person who defines this area of practice”) is hard to come by; few firms can expect to have an excess of experts. Efficiency [...]
Who am I?
Posted in Culture, KM, Learning, Management, Tradition on 21 April 2008 | No Comments »
Patrick Lambe has neatly joined Dave Snowden’s challenge to the traditional MBA with a thoughtful piece by Olivier Amprimo of Headshift on the consequences of corporate specialisation. All of these are worthy of reading. For me, however, the post that brings everything into perspective makes no reference to any of these. It is Shawn Callahan’s [...]