There is a small number of meta-questions about knowledge management that people regularly grapple with. The most obvious is “what is knowledge management?” After that, the next most frequently asked must be “how do you measure KM success?” I have found at least 23 answers (or challenges) to that question, and there are undoubtedly more. [...]
Archive for the ‘Knowledge’ Category
Measuring maturity
Posted in Irrationality, KM, Knowledge, Learning, Management on 14 October 2008 | 1 Comment »
Prescriptivity and appropriateness
Posted in Knowledge, Language, Lawyering, Learning, Rationality, Tradition on 30 September 2008 | 2 Comments »
One of the links in my blogroll is to Language Log, which is home to some of the most rigorous blogging on the internet. As its name indicates, it deals with language and linguistics, but in the broadest possible sense. So its authors have taken on sex differences and biological determinism, science journalism, lolcats, and [...]
How we see it
Posted in Culture, KM, Knowledge, Lawyering, Web2.0 on 5 May 2008 | No Comments »
Charles Arthur comments on the journalism vs new media debate, and in doing so explains his one rule for writing a blog post.
The rule is this: when I write the post, I know more about that particular topic than the average person who’s going to read it. But I don’t know more about the particular topic [...]
Ceci n’est pas un pipe
Posted in Culture, Design, KM, Knowledge, Lawyering on 17 April 2008 | 4 Comments »
A story in the New York Times about Nokia’s work on human behaviour illustrates beautifully how things we create often end up being used for very different purposes.
Someone working in Kampala, for instance, who wishes to send the equivalent of $5 back to his mother in a village will buy a $5 prepaid airtime card, [...]
Tenses and legal dominance
Posted in Knowledge, Law, Lawyering on 3 April 2008 | No Comments »
In an Easter-flavoured post on Language Log, Geoff Pullum summarised the argument that the English language has no future tense.
The claim I’m making is not that reference to future time cannot be made in English; of course it can. And the claim is not that will cannot be thus used: probably over 80 percent of its occurrences [...]
Talking to clients — the Nine Inch Nails way
Posted in Clients, Knowledge on 13 March 2008 | No Comments »
I have one Nine Inch Nails song on my iPod. (And one of their songs sung by another.) I can’t say I am a fan of their music. However, I almost wish I could when I see how fan-focused the band (and their leader, Trent Reznor, in particular) are.
Bob Lefsetz is one of the most enthusiastic, [...]
Document management and collaboration
Posted in Collaboration, Culture, Knowledge, Lawyering, Projects, Technology on 28 February 2008 | 1 Comment »
James Dellow has neatly summarised a discussion about the relative merits of wikis and document management in law firms. Reading both reminded me that I owe an former co-conspirator my view on document management systems as a tool for collaboration. I hope what follows will suffice.Like most law firms, we have a document management system [...]