Feed on
Posts
Comments

Archive for the ‘KM’ Category

Standing on the shoulders of giants

Posted in Blog, Collaboration, KM, Personal, Web2.0 on 23 October 2008 | No Comments »

A recent exchange of views on the actKM mailing list inspired me to think about writing about my own Web2.0 experience, and what it means for me. Then the now-famous Wired article was published (no link — it has had enough — but here is a good early critique). I commented on the article’s point [...]

Read Full Post »

With a little help from my friends

Posted in Collaboration, Culture, KM, Lawyering, Technology on 20 October 2008 | 3 Comments »

Knowledge management activities in UK law firms depend very heavily on people power — being more reliant on Professional Support Lawyers (PSLs) than their US and continental European counterparts. Despite this, the recent Knowledge Management in Law Firms conference had a noticeable technology focus. I’m afraid I set the tone in the first session with [...]

Read Full Post »

Measuring maturity

Posted in Irrationality, KM, Knowledge, Learning, Management on 14 October 2008 | 1 Comment »

There is a small number of meta-questions about knowledge management that people regularly grapple with. The most obvious is “what is knowledge management?” After that, the next most frequently asked must be “how do you measure KM success?” I have found at least 23 answers (or challenges) to that question, and there are undoubtedly more. [...]

Read Full Post »

In search of failure

Posted in KM, Projects on 13 October 2008 | 1 Comment »

I am speaking at a conference tomorrow, looking at case studies of KM systems implementation. During my preparation, I was struck by how much I was concentrating on the things that went wrong. On reflection, I think this is correct.
Last week, Shawn Callahan asked why business writing tended not to use examples:
I suspect it takes [...]

Read Full Post »

Oh good grief…

Posted in Culture, KM, Tradition, Web2.0 on 10 October 2008 | 7 Comments »

I think I am grateful to Mary Abraham for pointing me in the direction of Venkatesh Rao’s densely argued article opposing knowledge management and social media. In fact, it made me as despondent as Charlie Brown faced with yet another opportunity to kick Lucy’s football. This is not a generational war: it is a battle of the [...]

Read Full Post »

You can’t make me do it…

Posted in Culture, KM, Management on 3 October 2008 | No Comments »

In an earlier post, I wrote briefly about incentives in KM initiatives. In what looks like a response to Dave Snowden’s assertion that story-telling can be manipulative (”I think story telling is the weakest, least effective and most dangerous form of narrative work”), Shawn Callahan points to a summary by David Maxfield of the distinction between [...]

Read Full Post »

Some things about KM that we now know are wrong

Posted in Culture, Irrationality, KM, Tradition on 16 September 2008 | 7 Comments »

There are a few things that act as talismans for traditional knowledge management. Here’s a couple of blog posts undermining commonly-held KM superstitions.
Superstition 1: We need an expertise directory
This sounds like a great idea. Clearly “know-who” is an essential part of good knowledge management. Without it, how can we justify David Weinberger’s claim that “A [...]

Read Full Post »

Back again

Posted in Culture, History, KM, Personal, Tradition on 8 September 2008 | No Comments »

There’s been another long gap in transmission. This time I can blame work followed by a holiday in Ireland and catching up with work again for the past week.
(I don’t know how some people manage to find the time to blog as much as they do. I only do this from home — because access [...]

Read Full Post »

The new Glossators

Posted in KM, Lawyering, Tradition on 30 July 2008 | No Comments »

Today I stumbled across Paul Maharg’s account of last April’s KM Legal conference (Day 1 | Day 2). I was glad I did: having helped the conference organiser to design the programme, I was very cross that I couldn’t get to it because of clashing commitments. In particular, I had wanted to see Paul again [...]

Read Full Post »

Motivation

Posted in KM, Rationality on 25 July 2008 | No Comments »

Here’s an odd press release:
De-motivated UK workers feel the heat of ’summer sad’
Over half (58 per cent) of UK workers suffer from ‘Summer Seasonal Affective Disorder’ which leaves many de-motivated, unhappy and even close to quitting their jobs, according to a poll released today by the Training and Development Agency for Schools (TDA).
According to this [...]

Read Full Post »

Older Posts »