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Archive for the ‘Irrationality’ Category

Measuring maturity

Posted in Irrationality, KM, Knowledge, Learning, Management on 14 October 2008 | 1 Comment »

There is a small number of meta-questions about knowledge management that people regularly grapple with. The most obvious is “what is knowledge management?” After that, the next most frequently asked must be “how do you measure KM success?” I have found at least 23 answers (or challenges) to that question, and there are undoubtedly more. [...]

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Some things about KM that we now know are wrong

Posted in Culture, Irrationality, KM, Tradition on 16 September 2008 | 7 Comments »

There are a few things that act as talismans for traditional knowledge management. Here’s a couple of blog posts undermining commonly-held KM superstitions.
Superstition 1: We need an expertise directory
This sounds like a great idea. Clearly “know-who” is an essential part of good knowledge management. Without it, how can we justify David Weinberger’s claim that “A [...]

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Recognition and understanding

Posted in Irrationality, Rationality, Science, Tradition on 18 March 2008 | 2 Comments »

It is important to us that people listen to our needs, understand them and adapt to them. We know this about ourselves, but very few of us can naturally empathise with others. One reason for this, I think, is that human beings are almost infinitely complex and yet our brains cannot cope with this variety.
So [...]

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Nobody expects…

Posted in Irrationality, Rationality on 3 March 2008 | No Comments »

There is an interesting article in the NY Times last week: The Advantages of Closing a Few Doors, which looks at the work of Dan Ariely on decision-making. Ariely has just published a book, Predictably Irrational, and he has a website with the same name. The NYT article focuses on a particular aspect of his [...]

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Projects, choice and satisfaction

Posted in Irrationality, Management, Projects, Rationality on 6 February 2008 | 1 Comment »

Patrick Lambe points to an article in the Des Moines Register reporting on research done at the University of Iowa.
The team’s paper, “The Blissful Ignorance Effect,” shows that people who have only a little information about a product are happier with their purchases than people who have more information, the U of I reported. The [...]

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