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Archive for the ‘Culture’ Category

Bringing up baby

Posted in Culture, KM on 30 June 2008 | No Comments »

It’s been quiet here for a while — there are various reasons, some better than others…
Anyway, I thought it would be worth picking up the posts again with a comment on Edgar Tan’s equation of KM implementation with child rearing.
[W]hile KM roadmaps are usually linear from start to finish, actual KM implementation is far from [...]

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The space between the trees

Posted in Culture, Happiness on 7 May 2008 | 2 Comments »

I had a phone conversation with my father a couple of weeks ago, which ranged over a myriad of subjects, as usual. For some reason we ended up talking about happiness, especially (Buddhism-influenced) view that you can only be happy when you stop seeking happiness. He had been unable to find the source of this [...]

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How we see it

Posted in Culture, KM, Knowledge, Lawyering, Web2.0 on 5 May 2008 | No Comments »

Charles Arthur comments on the journalism vs new media debate, and in doing so explains his one rule for writing a blog post.
The rule is this: when I write the post, I know more about that particular topic than the average person who’s going to read it. But I don’t know more about the particular topic [...]

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Lowering the sharing threshold

Posted in Culture, KM, Management, Sharing, Technology, Web2.0 on 28 April 2008 | 2 Comments »

A common meme in knowledge management is that “people don’t share knowledge.” Here are a few examples:

http://www.designingforcivilsociety.org/2004/03/why_people_dont.html
http://findarticles.com/p/articles/mi_qa5362/is_200605/ai_n21391376
http://www.shrm.org/hrmagazine/articles/0504/0504covstory_share.asp
http://www.skyrme.com/updates/u64_f1.htm

The non-sharing statement is usually coupled with a set of purported justifications, and may also include a solution. However, I am not sure that the basic proposition is correct. In my experience, people are naturally willing to share what they [...]

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Who am I?

Posted in Culture, KM, Learning, Management, Tradition on 21 April 2008 | No Comments »

Patrick Lambe has neatly joined Dave Snowden’s challenge to the traditional MBA with a thoughtful piece by Olivier Amprimo of Headshift on the consequences of corporate specialisation. All of these are worthy of reading. For me, however, the post that brings everything into perspective makes no reference to any of these. It is Shawn Callahan’s [...]

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Ceci n’est pas un pipe

Posted in Culture, Design, KM, Knowledge, Lawyering on 17 April 2008 | 4 Comments »

A story in the New York Times about Nokia’s work on human behaviour illustrates beautifully how things we create often end up being used for very different purposes.
Someone working in Kampala, for instance, who wishes to send the equivalent of $5 back to his mother in a village will buy a $5 prepaid airtime card, [...]

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Express, or all floors?

Posted in Culture, KM, Management on 11 April 2008 | 1 Comment »

Mary Abrahams asks the critical question: “if we can’t explain succinctly what it is we do, how can we expect others in our organizations to know what we do?” Her query was triggered by an experience of being in a group of people all of whom professed to be knowledge managers but all of whom [...]

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My mate, not yours

Posted in Clients, Culture, KM, Tradition on 3 April 2008 | 1 Comment »

In my last post, I said that I wanted to refer constructively to something that Doug Cornelius wrote in his series of blog posts on Household KM. Here it is.
Doug’s posts are an interesting review of the tools available to manage domestic calendars, contacts, libraries and information. I found his take on contact management particularly insightful. As [...]

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Critical thinking about KM

Posted in Culture, KM, Rationality, Technology on 12 March 2008 | 2 Comments »

Three thought-provoking KM-related articles have recently come to my attention, so I thought it might be useful to bring them together. Two of them embody a critical approach to the discipline, whilst the third is more mainstream (but can be read in a different way).
Those who participate in the actKM mailing list will know that Joe [...]

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Document management and collaboration

Posted in Collaboration, Culture, Knowledge, Lawyering, Projects, Technology on 28 February 2008 | 2 Comments »

James Dellow has neatly summarised a discussion about the relative merits of wikis and document management in law firms. Reading both reminded me that I owe an former co-conspirator my view on document management systems as a tool for collaboration. I hope what follows will suffice.Like most law firms, we have a document management system [...]

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