Feed on
Posts
Comments

Archive for the ‘Culture’ Category

With a little help from my friends

Posted in Collaboration, Culture, KM, Lawyering, Technology on 20 October 2008 | 3 Comments »

Knowledge management activities in UK law firms depend very heavily on people power — being more reliant on Professional Support Lawyers (PSLs) than their US and continental European counterparts. Despite this, the recent Knowledge Management in Law Firms conference had a noticeable technology focus. I’m afraid I set the tone in the first session with [...]

Read Full Post »

Oh good grief…

Posted in Culture, KM, Tradition, Web2.0 on 10 October 2008 | 7 Comments »

I think I am grateful to Mary Abraham for pointing me in the direction of Venkatesh Rao’s densely argued article opposing knowledge management and social media. In fact, it made me as despondent as Charlie Brown faced with yet another opportunity to kick Lucy’s football. This is not a generational war: it is a battle of the [...]

Read Full Post »

You can’t make me do it…

Posted in Culture, KM, Management on 3 October 2008 | No Comments »

In an earlier post, I wrote briefly about incentives in KM initiatives. In what looks like a response to Dave Snowden’s assertion that story-telling can be manipulative (”I think story telling is the weakest, least effective and most dangerous form of narrative work”), Shawn Callahan points to a summary by David Maxfield of the distinction between [...]

Read Full Post »

Collaboration and credit

Posted in Collaboration, Culture, Music on 24 September 2008 | 1 Comment »

One of my regular pleasures is getting my copy of The Word magazine every month. I bought every copy from its launch in 2003 until I finally got round to subscribing about 18 months ago. I have never subscribed to a magazine before, which is clearly an indication of its success with me. When the [...]

Read Full Post »

Some things about KM that we now know are wrong

Posted in Culture, Irrationality, KM, Tradition on 16 September 2008 | 7 Comments »

There are a few things that act as talismans for traditional knowledge management. Here’s a couple of blog posts undermining commonly-held KM superstitions.
Superstition 1: We need an expertise directory
This sounds like a great idea. Clearly “know-who” is an essential part of good knowledge management. Without it, how can we justify David Weinberger’s claim that “A [...]

Read Full Post »

Back again

Posted in Culture, History, KM, Personal, Tradition on 8 September 2008 | No Comments »

There’s been another long gap in transmission. This time I can blame work followed by a holiday in Ireland and catching up with work again for the past week.
(I don’t know how some people manage to find the time to blog as much as they do. I only do this from home — because access [...]

Read Full Post »

Getting a clue

Posted in Clients, Culture, Web2.0 on 18 July 2008 | No Comments »

A little while ago, Doug Cornelius posted a review of Groundswell. At the time, I looked at the book and the authors’ blog;* I wasn’t tempted to buy it, but something looked familiar. When a colleague recommended the book to me today, I took another look and realised where the resonance was: the Cluetrain Manifesto.
I [...]

Read Full Post »

Going with the flow

Posted in Culture, KM, Technology on 7 July 2008 | 4 Comments »

I had a number of discussions with people last week that brought to mind Michael Idinopulos’s description of the relationship between wikis and work.
Wikis can be used for many different activities, which fall into two broad categories:

In-the-Flow wikis enable people do their day-to-day work in the wiki itself. These wikis are typically replacing email, virtual [...]

Read Full Post »

Beyond the Golden Rule

Posted in Collaboration, Culture, Technology on 1 July 2008 | No Comments »

I am still catching up with unread blogs, but I want to add something to Mary Abrahams’ commendation of the Golden Rule as the key to collaboration. As the Wikipedia entry on the Rule suggests (at the moment), it can be the cause of problems when there are differences in values or interests:
Shaw’s comment about [...]

Read Full Post »

Bringing up baby

Posted in Culture, KM on 30 June 2008 | No Comments »

It’s been quiet here for a while — there are various reasons, some better than others…
Anyway, I thought it would be worth picking up the posts again with a comment on Edgar Tan’s equation of KM implementation with child rearing.
[W]hile KM roadmaps are usually linear from start to finish, actual KM implementation is far from [...]

Read Full Post »

Older Posts »