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Archive for May 8th, 2008

Getting better through practice

Posted in Clients, Lawyering, Learning on 8 May 2008 | 1 Comment »

Law firms, perhaps professional service firms in general, attribute significance to experience. As David Maister puts it, “clients can look for experience, expertise or efficiency.” Real expertise (as in “this is the person who defines this area of practice”) is hard to come by; few firms can expect to have an excess of experts. Efficiency [...]

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