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Archive for March, 2008

Recognition and understanding

Posted in Irrationality, Rationality, Science, Tradition on 18 March 2008 | 2 Comments »

It is important to us that people listen to our needs, understand them and adapt to them. We know this about ourselves, but very few of us can naturally empathise with others. One reason for this, I think, is that human beings are almost infinitely complex and yet our brains cannot cope with this variety.
So [...]

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Talking to clients — the Nine Inch Nails way

Posted in Clients, Knowledge on 13 March 2008 | No Comments »

I have one Nine Inch Nails song on my iPod. (And one of their songs sung by another.) I can’t say I am a fan of their music. However, I almost wish I could when I see how fan-focused the band (and their leader, Trent Reznor, in particular) are.
Bob Lefsetz is one of the most enthusiastic, [...]

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Critical thinking about KM

Posted in Culture, KM, Rationality, Technology on 12 March 2008 | 2 Comments »

Three thought-provoking KM-related articles have recently come to my attention, so I thought it might be useful to bring them together. Two of them embody a critical approach to the discipline, whilst the third is more mainstream (but can be read in a different way).
Those who participate in the actKM mailing list will know that Joe [...]

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Nobody expects…

Posted in Irrationality, Rationality on 3 March 2008 | No Comments »

There is an interesting article in the NY Times last week: The Advantages of Closing a Few Doors, which looks at the work of Dan Ariely on decision-making. Ariely has just published a book, Predictably Irrational, and he has a website with the same name. The NYT article focuses on a particular aspect of his [...]

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